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Scala PIDS- Enhancing Train Passenger Communication

01.

Entrance

Passengers are welcomed with train schedules by line, directions, timely maintenance notices, and informational messages.

02.

Ticketing Area

Easily plan a journey with real-time availability information that shows ticket prices, routes, and more.

03.

Wayfinder/Route Planner

Offer a digital journey guide that shows real-time optimal routes, next stops, ETAs, and connection options.

04.

Concourse

Passengers will stay informed about arrivals, departures, platform directions, amenities, and even promotional messages.

05.

Platform Level

Sychronised audio-visual announcements show live arrivals, departures, boarding info, and delay alerts.

06.

Waiting Areas / Lounges

Passengers stay updated with departures, service updates, safety alerts, promotions, and entertainment.

07.

Onboard

Display next stops, arrival times, connections, alerts, or promotional content at every step of their journey.

08.

Exit & Transfer Points

Guide passengers to the nearest exits and connecting lines, while showing operational or important messages.

Passengers are welcomed with train schedules by line, directions, timely maintenance notices, and informational messages.
Easily plan a journey with real-time availability information that shows ticket prices, routes, and more.
Offer a digital journey guide that shows real-time optimal routes, next stops, ETAs, and connection options. 
conscoures
Passengers will stay informed about arrivals, departures, platform directions, amenities, and even promotional messages.
Show live arrivals, departures,  boarding info, and delays through synchronised audio-visual announcements.
waiting and lounge area
Sychronised audio-visual announcements show live arrivals, departures, boarding info, and delay alerts.
on board
Display next stops, arrival times, connections, alerts, or promotional content at every step of their journey.
Guide passengers to the nearest exits and connecting lines, while showing operational or important messages.

Features That Keep Transport Hubs Running Smoothly

The Scala Passenger Information Display System (PIDS) keeps Singapore’s transit networks running smoothly with real-time accuracy, operational intelligence, and seamless management. PIDS empowers modern train hub operators to control every display, synchronise data, and deliver timely information to passengers from a single, centralised platform. Scala PIDS ensures that passengers stay informed, operators remain in control, and transit hubs operate efficiently.

01.

Unified & Centralised Management

Manage all displays across stations from a single dashboard with complete visibility and content control.

05.

Reliable 24/7 Operation

Ensures continuous uptime with stable, dependable performance.

02.

Integrated & Real-Time Sync

Seamlessly connects with TC&S, PAS, Master Clock, and other operational systems for accurate, up-to-date information.

06.

Multilingual Support

Provide passenger information in multiple languages for clarity, guidance, and ease of use.

03.

Smart Scheduling, Automation & Emergency Alerts

Updates timetables, messages, and alerts in real-time and has the ability to override existing content instantly during emergencies.

07.

Role-Based Access Control

Permission-based access ensures secure and traceable operations.

04.

Clear Visual Design & Readability

Ensures information is easy to understand with optimised layouts for long-distance visibility and purpose-built UI/UX .

08.

Scalable Multi-Station Deployment

Easily add new stations and displays without disrupting operations.

01.

Unified & Centralised Management

Manage all displays across stations from a single dashboard with complete visibility and content control.

02.

Integrated & Real-Time Sync

Seamlessly connects with TC&S, PAS, Master Clock, and other operational systems for accurate, up-to-date information.

03.

Smart Scheduling, Automation & Emergency Alerts

Updates timetables, messages, and alerts in real-time and has the ability to override existing content instantly during emergencies.

04.

Clear Visual Design & Readability

Ensures information is easy to understand with optimised layouts for long-distance visibility and purpose-built UI/UX .

05.

Reliable 24/7 Operation

Ensures continuous uptime with stable, dependable performance.

06.

Multilingual Support

Provide passenger information in multiple languages for clarity, guidance, and ease of use.

07.

Role-Based Access Control

Permission-based access ensures secure and traceable operations.

08.

Scalable Multi-Station Deployment

Easily add new stations and displays without disrupting operations.

YouTube video

PIDS Smart Modules for Smarter Transit Hubs

Scala PIDS combines real-time data integration with intuitive control to keep transit displays accurate, synchronised, and operational. From entry to exit, these smart modules ensure smooth hub operations and a seamless passenger experience.
enhanced pids portal

Enhanced PIDS Portal

Manage real-time train info via the PIDS Portal. Update displays, trigger messages, and integrate with the PA system for seamless communication.

Concourse Display

Guide passengers with real-time train schedules, platform details, crowd updates, and dynamic service messages across the station.

Platform Displays

Show next-train info, emergency alerts, door-close warnings, service updates, and promotional messages for a smooth boarding experience.

onboard display

Onboard Display

Show dynamic route maps, upcoming station alerts, doorside indicators, and safety advisories throughout the journey.

Enhanced PIDS Portal

Manage real-time train info via the PIDS Portal. Update displays, trigger messages, and integrate with the PA system for seamless communication.

Concourse Display

Guide passengers with real-time train schedules, platform details, crowd updates, and dynamic service messages across the station.

Platform Displays

Show next-train info, emergency alerts, door-close warnings, service updates, and promotional messages for a smooth boarding experience.

Onboard Display

Show dynamic route maps, upcoming station alerts, doorside indicators, and safety advisories throughout the journey.

Add-Ons & Advanced Tools

  • PAS Integration – Achieve seamless audio-visual messaging across stations and trains with integration into the Public Announcement System.
  • Advertising & Infotainment – Engage passengers with dynamic ads, news, or weather updates, and live stock tickers while generating additional revenue.
  • Advanced Monitoring & Analytics – Stay in control with real-time system health checks, device uptime tracking, passenger flow insights, and predictive maintenance alerts for smooth operations.

How it Works

How FIDS Works

Why Scala for PIDS?

Flight Information Display System (FIDS)

Why Scala for PIDS?

Scala PIDS is the proven technology for smarter operations and better passenger experiences in Singapore.

PIDS is more than a display system; it’s a communication platform built to move with your passengers, scale with your network, and grow with your city. Scala combines operational reliability with decades of experience in delivering digital signage for global transport networks.

FIDS Solution Brochure

PIDS Solution Brochure

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