Scala Expands Virtual Information Display Kiosk Deployment to GMR Hyderabad International Airport Limited (GHIAL), India

The VID kiosks at GMR Hyderabad International Airport Limited (GHIAL) are powered by the robust Scala Media Player platform and feature a user-friendly UI/UX designed to ensure intuitive and effortless interaction for all passengers. This technology enables passengers to scan their boarding passes for instant real-time flight updates, navigate the terminal with interactive 3D maps featuring live location tracking, and receive 24/7 live video assistance from remote agents.

Mr. Pradeep Panicker, CEO of GHIAL, said: “At GHIAL, innovation is fundamental to how we operate and grow. As we advance on our journey to becoming a global aviation hub, the deployment of these intelligent kiosks and enhanced digital maps marks a significant step forward in our digital transformation agenda. Designed to enhance passenger convenience, these systems go beyond static information delivery. They are designed to offer passengers seamless support for their airport journey. Whether it’s a frequent business flyer or a first-time traveller, our objective remains consistent – to deliver a seamless, intuitive, and world-class airport experience.”

Manish Kumar, Managing Director of STRATACACHE | Scala Asia-Pacific, stated, “Following the positive impact of our Virtual Information Display Kiosks at New Delhi International Airport, we are excited to bring the same level of innovation and passenger-centric technology to Hyderabad Airport. The addition of Wi-Fi coupon distribution demonstrates our commitment to continuously evolving our solutions to meet traveller needs.”

GHIAL officials have welcomed the deployment, highlighting how the kiosks contribute to a smarter, more efficient airport environment that supports travellers in navigating the terminal with ease and confidence.

The installation of these VID kiosks marks another milestone in Scala’s mission to transform airport customer experiences across India through cutting-edge digital solutions.

Media contacts

• Akash Suri, Senior Manager – Marketing, STRATACACHE | Scala Asia-Pacific akash.suri@scala.com
• Chrystel Acuna, Content Strategist, STRATACACHE | Scala Asia-Pacific chrystel.acuna@scala.com

About Scala

Scala, a STRATACACHE company, partners with brands across many industries to help transform their customer experience with smart marketing technology and digital signage.

Scala provides the platform to easily create and centrally manage the deployment of digital experiences, while retaining the flexibility to adapt to local business conditions and audience preferences in real time.

With 30 years’ experience, Scala is well-known for its innovation and leveraging best-of-breed technologies to create solutions that are easy-to-use, flexible and infinitely customizable.

About STRATACACHE

STRATACACHE is a leading global solutions provider of intelligent digital signage, digital merchandising, mobile enablement and rich media customer engagement. Our solutions deliver consumer activation at the point of decision, generating new sales opportunities and enhanced profitability.

STRATACACHE has over 30 years of experience in providing powerful end-to-end digital media deployments for the largest global businesses and brands, particularly in the sectors of retail, quick service restaurants, retail banking, education and infrastructure deployments.

With its global headquarters in Dayton, Ohio, STRATACACHE has 28 offices across the globe. Its worldwide network of partners and developers drives over 3.1 million software activations and 1.9 million fully managed digital signs for customers in more than 100 countries.

Across the STRATACACHE family of complementary Marketing Technology solution companies, we have the technology, expertise and track record to bring digital transformation that delivers results.

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