Digital Signage Ecosystem: A Guide to Leveraging PIDS for Better Travel Communication
by Scala Team
Digital Signage Ecosystem: A Guide to Leveraging PIDS for Better Travel Communication
by Scala Team
In this blog, we will explore what a Passenger Information Display System is and how it is vital for all transportation hubs through these topics:
What is a Passenger Information Display System (PIDS)?
PIDS is an electronic display solution designed by Scala to provide up-to-the-minute information to passengers at various transportation hubs such as transit stations, ferry stations, airports, or bus terminals. The PIDS systems work efficiently since it is equipped with various features, including :
Real-Time Transport Updates: Display live updates on arrivals, departures, delays, or cancellations.
Multi-Language Support: Cater to a diverse audience by offering multiple languages.
Customisable Screen Layouts: Allow transit authorities to create displays that meet their specific needs.
Emergency Notifications: Display urgent messages during emergencies.
By integrating these features, PIDS for travel: can enhance the overall experience and keep passengers informed through their travel journey.
Challenges in Travel Communication Without PIDS
In the scenario of transportation hubs that continue to function without a Passenger Information Display System, they face challenges that lead to decreased customer satisfaction and increased passenger frustration. Here are the current challenges that can be prevented with the help of PIDS:
Outdated Schedules: The use of static displays to show schedules that constantly change can result in mistakes for the passenger and the need to constantly ask the transportation staff for the updated schedules.
Passenger Confusion: The lack of real-time transport updates leads to uncertainty and added anxiety for passengers by not knowing if their boarding gates have changed or if there are any service disruptions.
Inefficient Operations: Without real-time data, transit authorities will struggle to manage proper passenger flows effectively.
These challenges will negatively impact the overall commuter experience which will lead to dissatisfaction and reduced trust in public transport systems.
How PIDS Enhances Travel Communication
Implementing a Passenger Information Display System can significantly improve travel communication with its features that can inform passengers of real-time transport updates, offering information in multiple languages to cater to a diverse passenger base, quickly broadcast emergency alerts or evacuation instructions across digital signage in transit to ensure passenger safety.
There are several transportation hubs worldwide that have implemented Scala’s digital signage solutions through PIDS and here are some of the improvements they’ve achieved:
- Airports: Major airports have adopted PIDS to display real-time flight information which improved overall customer satisfaction and reduced confusion and added stress among travelers.
- Metro Stations: Several cities have integrated digital signage in transit systems for metro stations to show timely updates for train schedules, platform changes, or delays which has enhanced the commuter experience.
- Bus Terminals: Bus terminals who utilize Scala’s PIDS have reported a significant reduction with passenger wait times. This is the effect of being able to show accurate and real-time transport updates.
These examples clearly show the overall passenger experience can be improved through digital signage which leads to better travel experiences that millions of passengers deserve.
Future Trends: AI, IoT, and Automation in PIDS
The future of digital signage in transit looks exciting with these emerging technologies that are poised to enhance the functionality of PIDS:
AI Integration: A more sophisticated data analysis that allows predictive analytics can be available as AI continues to evolve. This can allow transportation hubs to anticipate passenger needs and concerns based on historical data.
IoT Connectivity: The Internet of Things (IoT) can create a more interconnected transport ecosystem as it facilitates seamless integration between PIDS and other smart city infrastructure components.
Automation: To increase efficiency and reliability across different transit networks, automated systems can help reduce manual intervention in updating schedules or managing digital signage in transit.
Scala’s Role in Transforming Travel Communication
Scala has been at the forefront of innovative digital signage solutions such as the Passenger Information Display System. Their unwavering commitment to improve travel communications with cutting edge technology make them the ideal choice to transform the travel experience. Here are some benefits when choosing Scala:
Comprehensive Digital Signage Solutions: Scala’s PIDS can integrate seamlessly with existing transport systems. This ensures accurate, real-time and instant updates are delivered efficiently.
Customisable Interfaces: With Scala, clients can fully customise their display layouts to cater to the unique needs of each transit authority while still aligning with the brand’s guidelines.
Reliable Support Support Services: Scala has dedicated support teams to ensure growth and maximise success for their clients. They ensure that clients get ongoing support to manage their digital signage in transit effectively.
Choosing Scala’s PIDS for travel to elevate your transit communication needs will help enhance passenger experiences while streamlining operations across your network.
As travel demands continue to increase in India, capitalising on Passenger Information Display Systems is an essential for effective and efficient travel communication. Transport hubs that adopt Scala’s advanced digital signage solutions can offer passengers to receive timely information and enhance their travel experience.
If you’re ready to transform the travel experience with cutting-edge PIDS solutions, visit scala.com/in and learn more on how we can improve your transport operations and passenger satisfaction.
About the Author:
Scala digital signage experts share their experience and thoughts in our blog to provide practical tips and advice for real-world applications. Our team aims to offer interesting content through a variety of formats including long form articles, video logs, interviews and infographics.
