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Technical Solutions Engineer

Job Type: Full Time
Job Location: Multiple Locations – APAC

Job summary

We are recruiting talented Pre-Sales Engineer professionals to join our team. If you are excited to be part of a leading Digital Technology business where you will grow your career, work with new and interesting technologies and be challenged then this is the role for you.
 

Responsibilities:

  • Identify, propose, and initiate digital solutions involving Stratacache/ SCALA products and services.
  • Responsible for solutions development, configuration, and implementation of projects.
  • Ensure projects are carried out in accordance with agreed standards, methods, and procedures.
  • Engage customer to update the progress of the product and services development.
  • Solution development and planning – To understand needs through market analysis, competitor’s analysis, and customer communication.
  • Propose the solution version, promote the implementation of the plan
  • Write the solution supporting documents.
  • Work with Sales team and provide technical support in solutions and services.
  • Prepare solutions presentations and answering technical enquiries.
  • Support Sales team to

Requirements:

  • Minimum of 5 years of technical sales and solutions experience for IT and Managed Service
  • Solutions with project management experience.
  • Possess advance knowledge of Networking protocols and hardware, TCP/IP, Ethernet, Wireless, hubs/switches, remote management software will be an added advantage.
  • Display situational fluency and perseverance to handle challenging business situations.
  • Candidate MUST understand the competitive landscape in global IT and Managed Services.
  • Be able to deep dive into technical knowledge with engineers and architects.
  • Displays a positive work attitude and a strong team player.
  • Possess strong communication and interpersonal skills.
  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective, and professional.
  • Comply with all policies and procedures.

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