What is digital signage?

Digital signage uses screens such as LCD, LED, or projectors to display content for communication or advertising, managed through content management software (CMS).

How does digital signage benefit businesses?

It enhances customer engagement, enables real-time updates, reduces printing costs, and provides valuable analytics while supporting sustainable practices.

What types of digital signage displays are available?

Common types include interactive kiosks, video walls, digital menu boards, and outdoor digital signage, each serving different business needs.

Where can digital signage be used?

Digital signage is widely used in retail stores, transportation hubs, healthcare facilities, corporate offices, government services, and entertainment venues.

How can digital signage improve customer experience?

It provides real-time updates, interactive engagement, wayfinding assistance, and queue management to enhance customer satisfaction.

What industries benefit from digital signage?

Industries such as retail, healthcare, hospitality, banking, education, and transportation use digital signage to improve communication and efficiency.

What type of content can be displayed on digital signage?

Digital signage can display images, videos, real-time data, advertisements, wayfinding maps, event schedules, and interactive content.

How often should digital signage content be updated?

Content should be updated regularly based on promotions, real-time information, and customer engagement strategies, easily managed through a CMS.

What are the technical requirements for setting up digital signage?

It requires display screens, media players, mounts, stable internet connectivity, and a content management system for efficient content control.

Can digital signage be used outdoors?

Yes, outdoor digital signage is designed to withstand various weather conditions with durable enclosures and high-brightness screens.

Scala APAC Support Remote Access

Seamless Support, Anytime, Anywhere

Scala APAC Support Remote Access

Seamless Support, Anytime, Anywhere

Welcome to Scala APAC’s remote support page! We are committed to providing you with seamless support and assistance for your digital signage solutions. We can easily and securely access your systems remotely to assist with troubleshooting, configuration, and other support needs.

Work with your SCALA Support Engineer to follow the steps below to get started.

How to Use Scala APAC Remote Support

1. Download the App

To begin, download the remote support app for your devices operating system.

Windows OS

Mac OS

2. Launch the App

Once the remote support app is downloaded, open the executable and follow the on-screen instructions on your device.

3. Allow Access

Once the remote support app has established a connection you will be provided with a 9-digit code on the screen. Provide this code to the Scala APAC Support team.

4. Support Session Begins

Once connected, our support team can begin assisting you with your issue. You can monitor the session or disconnect it as needed.

For any questions or if you need assistance setting up the app, don’t hesitate to contact our support team at support.apac@scala.com.

Scala APAC Support Remote Access

Scala APAC Support Remote Access

How to Use Scala APAC Remote Support

Windows OS

Mac OS

Australia

Australia