How Smart Hotel Check-In and Check-Out Technology Is Transforming Australia’s Hospitality Industry
by Scala Team
How Smart Hotel Check-In and Check-Out Technology Is Transforming Australia’s Hospitality Industry
by Scala Team
The Rise of Contactless Hospitality in Australia
As travellers demand efficiency and safety, contactless hospitality technology has become essential. Scala’s smart check-in kiosks allow guests to submit identification, process payments, and receive digital room keys in minutes, without queuing at the front desk. Implementing a smart check-in not only reduces wait times but also frees up staff to focus on better customer service and ultimately enhances the overall guest journey.
Key Features of Scala’s Hotel Kiosk Solutions
- User-Friendly Interface: Guests can check in and check out without staff intervention.
- Payment Options: Accept credit cards and digital payments.
- Digital Room Key allocation: Digital key delivery after verification.
- 24/7 Availability: Ensure flexibility for late-night arrivals.
- Multilingual Support: Offer multiple language options.
- Customer Support: Guests can video call and speak with a hotel agent to get instant support via a virtual information display kiosk.
Why Hotels Need a Smart Check-In
Scala’s smart check-in solutions integrate seamlessly with property management systems (PMS), ensuring real-time updates and accurate room status. The kiosks are fully customisable, allowing hotels to tailor branding and promote upgrades or services at check-in. This results in reduced front desk congestion, increased revenue opportunities, and a more secure, contactless experience for guests.
Transforming Guest Experiences
From city hotels to resorts, Scala’s hotel kiosk solutions are helping Australian properties deliver a seamless, personalised check-in/out process. Guests can enjoy a faster, more efficient experience, while hotels benefit from optimised operations and improved guest satisfaction. The future of hospitality is contactless, intelligent, and guest-centric.
Redefine what’s possible for hotels in Australia by allowing guests to experience a quick, efficient, and seamless check-in or check-out with Scala’s contactless hospitality technology. To learn more, visit scala.com/au
About the Author:
Scala digital signage experts share their experience and thoughts in our blog to provide practical tips and advice for real-world applications. Our team aims to offer interesting content through a variety of formats including long form articles, video logs, interviews and infographics.
